Franchise Finances: Growing Bank Loans

I had the opportunity to participate in a panel entitled, “Engaging in Franchise Lending: Growing Bank Loans in 2012 Using a Proven Concept,” at CBA LIVE, the annual Consumer Bankers Association (CBA) conference. Joined by International Franchise Association (IFA) President and CEO Steve Caldeira and FRANdata President and CEO Darrell Johnson, I was honored to […]

Is Entrepreneurship Right for You?

I am a true believer that it takes a certain kind of person to be a business owner because it is not for the faint of heart. Starting a business can be both one of the most risky and one of the most rewarding endeavors you go through. When my husband JD and I started […]

Is Your Business “Franchise Worthy?”

There are many factors in making sure a business is franchise worthy and I go through all the things that should be analyzed step-by-step in my book, “Grow Smart, Risk Less,” Two primary elements must be established: There must be a demand for the services or the products that the business is selling, and Demand […]

5 Key Management Principles for Franchising

In the February 2012 issue of Franchising World, I touch on some key management principles that helped me to lay a solid foundation for managing the day-to-day so I could keep my eye on the our strategy for growth. As you begin planning on growth from 10 franchisees to 50 franchisees and beyond, more time […]

Social Technology and Collaboration for Business

One of the things you’ve heard me talk at lengths about are the amazing mentors I’ve been lucky to have supporting me throughout my journey as a franchisor. Being a student of the franchise model, it has been a true blessing to have such trusted resources whom I could turn to. In writing “Grow Smart, […]

Capital: The Reason Women Get Less of It

Inc.com author Geri Stengel recently wrote a feature about the disparity among male and female entrepreneurs in obtaining capital to get started, citing a key Department of Commerce survey of women-owned companies across the U.S. in which women-owned firms started life with only 64% of the capital of male-owned firms. The report also indicates women […]

Replicating Your Business With the Franchise Model

On Thursday, January 12, I called in to WDUN’s afternoon show to talk about “Grow Smart, Risk Less” and why now is the time for business owners looking to expand to explore franchising as a method for achieving this. Right now, it’s difficult for even successful business owners to access capital, so if you’re thinking […]

Franchise Development: 4 Social Media Blunders to Avoid

Author Nick Powills wrote a feature in the December 2011 issue of Franchising World about the “25 Things to Avoid When Using Social Media for Franchise Development.” This “new frontier” is often something that business owners shy away from, but being that there is no cost to using these social platforms and given the mobile […]

Welcome to Brian Schnell!

Last month, I was thrilled to announce the addition of Brian Schnell to the BrightStar team. Today, I am equally (if not more) thrilled to welcome Brian to his first official day with BrightStar Care! Having contributed his advice, input and support to help BrightStar’s growth over the last five years, and as one of […]

BrightStar Care on “Undercover Boss”

In April, BrightStar Care was featured in an episode of CBS’ hit series “Undercover Boss.” My husband JD and I were given the opportunity to go undercover in our company to work as caregivers as a means of seeing the organization from a different angle. It was a profound experience that, ultimately, led to the […]

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