Franchisors, STARs and More

I’ve returned back to the office from the 13th Annual Franchise Leadership & Development Conference and what an experience that was! This year’s conference was also a milestone, as it was the first year we were able to share “Grow Smart, Risk Less” as a resource! And, as always, I had the opportunity to meet […]

LIVE from the 13th Annual Franchise Leadership & Development Conference

  I just wanted to check in, as I’m on the road in Atlanta, GA, gathering with other franchisors for this year’s Franchise Leadership & Development Conference. We’ve covered a lot of great content so far – everything from mastering franchise sales and sales management to developing successful programs for multi-unit franchise growth – and […]

Part 4: Expand Your Business Panel with Shelly Sun

In the fourth installment of a 5-video series, Faegre & Benson Partner and my personal mentor, Brian Schnell, and I lead a panel discussing key considerations for every business owner looking to grow their business, including: How to support and improve franchisee unit economics The role of culture in growing a sustainable organization How to […]

Part 3: Expand Your Business Panel with Shelly Sun

In the third installment of a 5-video series, Faegre & Benson Partner and my personal mentor, Brian Schnell, and I lead a panel discussing key considerations for every business owner looking to grow their business, including: How to build a successful franchise family What it takes to have good systems and processes in place to […]

Part 2: Expand Your Business Panel with Shelly Sun

In the second installment of a 5-video series, Faegre & Benson Partner and my personal mentor, Brian Schnell, and I lead a panel discussing key considerations for every business owner looking to grow their business, including: What to expect in making the transition from one company-owned operation to multiple franchise locations The value of hiring […]

Part 1: Expand Your Business Panel with Shelly Sun

In the first installment of a 5-video series, Faegre & Benson Partner and my personal mentor, Brian Schnell, and I lead a panel discussing key considerations for every business owner looking to grow their business, including: Why business owners should consider franchising to expand their business What it takes for a business to be “franchise […]

5 Things You May Like on GrowSmartRiskLess.com

I am so thrilled that www.GrowSmartRiskLess.com is finally complete! The core objective of this site is to supplement key learnings from the book in an interactive way – blog posts, videos, resources and more. To get you acclimated with all that is here, we’ve compiled the 5 elements of www.GrowSmartRiskLess.com that we think you’ll really […]

Beginning Your Journey…

My husband and I founded BrightStar in 2002 with a mission of delivering quality care to families everywhere. From the beginning, we dreamed of expanding our business across the country so we invested in technology and great people. As we invested and looked to the future, we worried how we would grow the BrightStar brand […]

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